CMC Markets having issues today?

[Indoril]

I woke up this morning to see all of my open orders (stop losses) "rejected". All my stocks still show up under Stock Holdings but I am unable to re-enter my stop losses. If I go into any stock to buy or sell, it says "invalid stock code entered".

Very strange and a little worrying. I tried to call the Australian CMC stockbroking office but they are not open on weekends. Does anyone else use CMC stockbroking that can verify this strangeness this morning?

 

[Gringotts Bank]

Yeh, things aren't right. They did a big maintenance after the PC virus recently. Might be related to that.

 

[BoNeZ]

Same thing here. Message to say stop loss rejected on every stock.

 

[joneff]

Same again.
Where do we go from here?

 

[Indoril]

I'm going to call them first thing Monday morning and just hope my stop losses are still applied. What else can I do?
I mean it seems to be effecting everyone so maybe they already know about it anyway.

 

[Indoril]

CMC told me they were looking into why it happened but were not able to re-instate the orders for me. I had to go and re-enter the stop losses again.

 

[CMCClientService]

Hi,

Apologies for the inconvenience, we experienced intermittent issues with the availability of some trading instruments over the weekend which caused issues that you have identified.

We have since fixed this issue, with all client portfolios and open orders restored. If you are still experiencing issues or notice any discrepancies please contact our client services team on 1300 360 071.

Kind regards,
CMC Markets Stockbroking

 

[Zedodia]

Mobile app is still unavailable.

 

[pixel]

Mobile app is still unavailable.

Could that be because today is Saturday?
just sayin'

 

[rb250660]

No issues on all stockbroking platforms for me right now.