CMC Markets having issues today?

• 20 May 2017

• #1

I

Indoril

Joined

9 August 2016

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I woke up this morning to see all of my open orders (stop losses) "rejected". All my stocks still show up under Stock Holdings but I am unable to re-enter my stop losses. If I go into any stock to buy or sell, it says "invalid stock code entered".

Very strange and a little worrying. I tried to call the Australian CMC stockbroking office but they are not open on weekends. Does anyone else use CMC stockbroking that can verify this strangeness this morning?

 

• 20 May 2017

• #2

Gringotts Bank

Joined

30 June 2007

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Yeh, things aren't right. They did a big maintenance after the PC virus recently. Might be related to that.

 

• 20 May 2017

• #3

B

BoNeZ

Joined

11 November 2013

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Same thing here. Message to say stop loss rejected on every stock.

 

• 20 May 2017

• #4

J

joneff

Joined

27 August 2012

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1

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0

Same again.
Where do we go from here?

 

• 21 May 2017

• #5

I

Indoril

Joined

9 August 2016

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I'm going to call them first thing Monday morning and just hope my stop losses are still applied. What else can I do?
I mean it seems to be effecting everyone so maybe they already know about it anyway.

 

• 22 May 2017

• #6

I

Indoril

Joined

9 August 2016

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CMC told me they were looking into why it happened but were not able to re-instate the orders for me. I had to go and re-enter the stop losses again.

 

• 22 May 2017

• #7

C

CMCClientService

Joined

6 May 2014

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0

Hi,

Apologies for the inconvenience, we experienced intermittent issues with the availability of some trading instruments over the weekend which caused issues that you have identified.

We have since fixed this issue, with all client portfolios and open orders restored. If you are still experiencing issues or notice any discrepancies please contact our client services team on 1300 360 071.

Kind regards,
CMC Markets Stockbroking

 

• 2 September 2017

• #8

Z

Zedodia

Joined

23 June 2015

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1

Mobile app is still unavailable.

 

• 2 September 2017

• #9

pixel

DIY Trader

Joined

3 February 2010

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Zedodia said:

Mobile app is still unavailable.

Click to expand...

Could that be because today is Saturday?
just sayin'

 

• 2 September 2017

• #10

rb250660

Joined

13 January 2013

Posts

258

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50

No issues on all stockbroking platforms for me right now.