Dump it Here

[divs4ever]

A,B,C, Yes, D No. There was no option to cancel it until the system generated a sell order hours later that wasn't filled. The first thing I tried to do was cancel it in any way possible. I couldn't cancel the 'Falling sell' because it was already triggered, and no sell orders showed up at the time that I looked.

I know what they'll say: you need to drop your limit price down, or your stop loss was too high, and you should have rung us. I'll give them a ring when I can, the problem is sorted anyway.

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Westpac appoints Acting Chief Executive, Consumer

there you go , somewhere to start your questions

 

[TimeISmoney]

As i understand it:
Your stop loss triggered with sp below 2.95, and a sell order at 2.95, per your instructions, was entered.
Not a great way imho to put a sell order as you will shot thru in a falling market with low liquidity..but this is not the issue.
The trouble is: that 2.85 sell order was not visible for a while and so could not be updated manually to a more relevant price.
It will be very hard to prove, let alone get anything from Westpac , unless very happy with the platform, maybe time to move to a better broker?

Haven't had too many issues with my local branch over the years. This was a bit of a pissoff, but all the other the other stop losses have worked, but they fell within range. Still got to deal with the credit fraud I've received just before easter, they were able to block half of the transactions, not sure who's going to pay for the other half yet.