Australian (ASX) Stock Market Forum

Cannot login to my Interactive Brokers account

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17 March 2013
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I received an email saying IB are transforming accounts, user action is required. Then I try to login but no any luck. I believe my password is right. Their online password resetting is not working. Their customer service number(Australia +61 (2) 8093 7300 Direct dial) is disconnected, I cannot get through.

Anyone have the same experience? What happened with IB?
 
Try calling again. I just rang that number and it worked.
 
I received an email saying IB are transforming accounts, user action is required. Then I try to login but no any luck. I believe my password is right. Their online password resetting is not working. Their customer service number(Australia +61 (2) 8093 7300 Direct dial) is disconnected, I cannot get through.

Anyone have the same experience? What happened with IB?

No probs today my end.

Are you trying to log into account management or TWS ?

If you are in Aust dial 02 8093 7300
 
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