professor_frink
Moderator
- Joined
- 16 February 2006
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- 5
If you have already clicked on the pending order edit to bring up the trade box and then whilst you have the order box open but before you press to edit it is filled, then it would cause this problem.
I am happy to post the journal from our server on here with your permission, but it clearly shows your order being filled 17 seconds before the modification was cancelled due to the order not being pending any longer. The journal then shows you logging in to the platfrom and closing the trade.
Why would we want a client to not be able to place a stop loss? That makes no sense - there is no way to know which way the market is going and think about it, if we really wanted people to lose money then you having a stop is a good thing!
I would have thought that as a moderator of a site which involves discussions about Forex then you would have a better understanding of how orders are processed.
The repeated posts also make the thread very difficult to read for everyone else.
As for your comment about your volume and being 'fobbed off' that is not true. When looking at a trade we do not take into consideration how much you trade - that would be unfair on someone doing nano lots! We looked into the trading journals and gave you an answer. Just because you did not like the explanation given to you doesn't mean you were fobebd off.
Regardless, I see no point in continuing to dispute this trade on a public forum. If you have a genuine complaint then of course contact us directly.
fair enough to! seems plenty of people love to bitch on a forum behind their computer screens. come on guys just call them and speak to them. hardly productive sitting on here bad mouthing what i would consider one of australias best forex brokers.
thanks alot for all of you who made go markets end there stint on this forum. I did enjoy their presence here, it is a shame you had to ruin it for us people who did enjoy there updates on this thread.
fair enough to! seems plenty of people love to bitch on a forum behind their computer screens. come on guys just call them and speak to them. hardly productive sitting on here bad mouthing what i would consider one of australias best forex brokers.
thanks alot for all of you who made go markets end there stint on this forum. I did enjoy their presence here, it is a shame you had to ruin it for us people who did enjoy there updates on this thread.
It's hard when you're dealing with a breed of people that think that the internet is a great place to air dirty laundry about sour relationships.
They love the up side but cannot take the down side. That's the way it goes. Business have not really figured out how to play in the 2.0 space very effectively.
Interestingly that the ones complaining have only a few post. It seems that go markets, although they have their share of technical problems just like any other provider, they also seem to attract more than their fair share of trolls from other brokers who clearly have a great deal to gain in discrediting a very good competitor.
In fact a few have been kicked out of here over the history of this thread as they where court doing that very thing. Probably the same ones trying to discredit this thread on FF???
Hi TH,
Just spotted the posts over there, remembered James Austin saying the same thing so I thought would link the two together because he was told "he was the only one having the issue".
All you happy traders with go I would be interested in seeing some mt4 results posted, as i would assume you must be making some cash being as happy as you all are. Since november i began to experience difficulty with trade times being extremely slow and not being able to modify orders, and hearing the same "it must be your end" and even worse calling the night desk and having a guy that could barely speak english hang up on me repeatedly, but of course perhaps it was just my bad luck and bad connection??? unfortunately i have taken the time to check some other forums and they seem to be gaining a similar ring with regards to execution times...
i love go-markets i have been with them a little while and have had no problem my emails are responded to within ten minutes of me sending them. i have had a few connection probs nothing huge maybe a 5 second drop out but nothing to get aggrevated about. deposit was fast i get no freezing when placing an order with many other brokers i have. i have no problems closing an order which other brokers i have in my opinion go-markets A+ so far
damo
I have trades posted on my blog site .... I haven't had any issues with GoMarkets at all in the past coulple of weeks back on a live account ... execution is the same as it was on demo.
Interesting to note that despite you guys saying nothing is wrong, GO have decided to do a full system rebuild this weekend.
Chris did get around to emailing me the copy of GO's server logs on Thursday, and they have amended my account back to where I was trying to place my stop orginally on my trade on Tuesday night, which was most appreciated and good to see.
i love go-markets i have been with them a little while and have had no problem my emails are responded to within ten minutes of me sending them. i have had a few connection probs nothing huge maybe a 5 second drop out but nothing to get aggrevated about. deposit was fast i get no freezing when placing an order with many other brokers i have. i have no problems closing an order which other brokers i have in my opinion go-markets A+ so far
damo
I was voicing that business diplomacy is not an easy endeavour when dealing with a negative situation in a public forum given the change in culture over the past 10-15 years.
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