Trembling Hand
Can be found on the bid
- Joined
- 10 June 2007
- Posts
- 8,852
- Reactions
- 205
Not exactly on topic but i need help here...
IG Ripped me off bigtime. I entered a short trade today just before they shut the HK futures exchange for a typhoon. The price just froze, and the market went to 'call'. When it reopened i found i had been stopped out of the trade. They told me that because they use the SPX to calculate the after hours HS market (15:1) i got stopped out when the SPX spiked. But as you can see thier data did not show the spike. They admitted this as a mistake due to thier SPX data feed from Reuters. I argued that if it spiked i would have attempted to get out earlier. As it was i thought that i should have still been in the trade, and in profit.
Any thoughts on this? They said they will send me an email detailing why they did what they did...i think its time to finish my IB application.
Cheers,
now if the chart pattern is not there this can be a risky way to trade.
this can be a risky way to trade.
I suggest you open your mind and think out side the square TH.
Good trading.
Whats the value of 10 mini HKs?
Quite happy in my box. plenty(100's) to trade there with 4 tick stops.
Can i see another problem with there advanced tick charts.
what you should do is try to find other data from other MM to see if they spiked as well.
I personally think IG owe you the difference in the stop. unless other providers can back up the spike but I may be way out. as they make there own prices.
sorry that was not much help
Tomorrow morning i will have the actual SPX futures data.
I'll try and see thier point of view before i go spouting off, but at the moment it looks cut and dry to me, how can anyone trade off data that is not shown?
Cheers,
Its 100 HKD or roughly 16.00 AUD.
Your thoughts TH?
Cheers,
How did they stop you out when the futures have not even traded? do they normally trade out of hours?
Only real suggestion is
http://individuals.interactivebrokers.com/en/main.php
I agree with you 100% in the early days I really thought it was impossible to trade their indexes, ranges were just so wide.
If you see any noticeable differences push them, really try to get prices for that time from other sources then compare them to what they tell u. Rub it in, I believe they should pay your stop if they made a mistake
I have had words with my account manager once after he slipped a little two much on a stop.
My exact words were "what r u doing, r u asleep!"
they're blood suckers Can, not to be trusted.(any broker)
They make the market up, synthetically create it by multipying the SPX futures price by 15 to get a 'value' for the HS.
They said that even though it was normal trading hours, becuase the typhoon closed the markets they had to make the market with the SPX, as they normally do after hours.
Cheers,
Thanks TI, i'll push them on this as much as i can...in the end, they are a law unto themselves.
Cheers,
Canaussieuck,
You experience with IG concern me, and think it would make a great starting Thread for "IGMarkets Things to Watch B4 Signing UP" or something to that affect.
They might be a law unto themselves, but their are a lot of IGMarkets Traders here, and they may have had similar experiences which would strenghtin your case should others heve experience this, or will experience this in the future.
Good thing the SPI (200 Forwards) don't have typhoons, and hope not Tsurmani either being on the east coast.
TI point on another platform that is (sudo DMA) showing same same will concerte your case.
SevenFX
....................
Any thoughts on this? They said they will send me an email detailing why they did what they did...i think its time to finish my IB application.
Cheers,
I should add that checking the observatory's website wouldn't have done much good yesterday, as they didn't give out much warning at all. Apparently, the storm did a fairly sudden U-turn and came back towards HK, meaning nobody got much warning about the signal being raised.
Quite happy in my box. plenty(100's) to trade there with 4 tick stops.
I think they should replace the stop amount to cans account, if they made a mistake due to unseen events like the typhoon.
TH aka ST
i want to get this right you make 100 point wins on the spi with 4 point risk.
you really are a super trader. mild mannered 100 point scalper by day and MM CFD buster by night.
what a life you lead!
You always go on the attack TI anytime you get questioned. I said that you’re out of hours trade looked like a poor risk/reward setup (yes gamble). You tell me to think outside the square and my reply was I'm happy in my little game but you still had to go on. What is your problem? I said I can find 100's of trade setups with 4 tick losses. Not single trades that give me 100 ticks, just settle down a bit hey.From what I can tell you trade a small derivative of a derivative that is sold to low capitalized retail punters. The only reason I can see that someone would trade this is to learn or because they haven't the money to trade the real thing, that's fine, but really next time you go on the attack by telling someone to think outside the square make sure your "square" is as big as you really think its is. Because I'm guessing it’s a pretty small one.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?