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Westpac online broking - any problems?

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SOME Commsec fees have gone down , but mostly to lure the small players , as a 'nibbler ' more likely to buy a $1,000 parcel than a $10,000 one , that works for me most of the time , ( but that is not what most investors prefer , they look at the accumulated brokerage and go pale )
 
Westpac has serious data issues...
For the price one pays for broking, this is an absolute joke.
Movers list shows higher or lower, but different and incorrect percentages! ?

Course of sales data lately on many stocks has been delayed by up to 20 minutes also.

 
I found a simple solution to overcoming Westpac's constant problems with their data - I changed to NAB which has both the Trader and Viewpoint platforms. Haven't had a problem since.
 
Not quite ready to start on NAB but have started the process...
 
Same problem on Westpac Trading website.
Logged in ok, but holdings at $0.00
Went to click on something else and got booted off, with a maintenance page coming up.

Westpac, now on my never to be traded list, and will be finalising move to NAB post haste.
 
Was on the phone to them on hold for a half hour prior to trading commencing.
Didn't get through to a human.

Hung up in disgust. ?
 
Any problems?
A Clayton's broker... the broker you have when you don't want to trade.
Oh, you can still place manual trades over the phone if you want to wait on hold forever...

 


I have been trying to download Westpac Share Trading my end of year financial statements since late July without success

Last year, I downloaded my statements on July 26

Westpac advised yesterday:

"Thank you for your email.

Unfortunately these have been delayed as our team picked up an issue with the dividend information on them.

Please note we do not have an ETA for the release date. Our team is currently working on them to get them releases as soon as possible.

In the interim, should you require past confirmation notes to aid in your tax return you can get these via the share trading website under: Trading > confirmations.

You can also get the dividend information through the share registry directly should you need to report dividend information."
 
They're accounting team is useless, I might ditch them after 30 years. I've had problem after problem with them, I've had to manually collect the data to give to my accountant. They can't even get the end-of-year statements right.
 

Westpac has given me no end of grief over the last few years. I'd been with them (actually Bank of Melbourne, then Westpac took them over) since that account was made in my name by someone shortly after I was born, but this year enough was enough and I opened a fresh account with Commonwealth and Commsec to replace it. I should have done that over 10 years ago, I always figured the others would probably be similarly bad but honestly Westpac has been far worse than unacceptable in many ways. Their biggest scew up cost me over 100k (their screw up froze my account for about 2 weeks during which I couldn't sell shares, though they locked in the record as a sale at the high price so I had to pay tax on a profit I never made, along with taking the loss), and the final straw was when I called them from a remote area of Laos asking why I couldn't access my account (it was a glitch in their system which knocked access off for everyone, but being in Laos I didn't know), they asked me security questions which I answered correctly, but one of them was what my last transaction was, which was a 2,000,000 Lao kip withdrawal from an ATM, and they asked how much it was in Australian dollars, I said I couldn't check because I'd need to log into my account which wasn't possible which is the reason I was calling, but gave an estimate based on conversion rates which was correct to within about AU$5, and they blocked access to my account until I came to a branch in person to sort it out... not nice when you're in a remote area of a third world country! They assured me their policy and system made it impossible to reopen access to my account without me turning up in person, but after about week someone reviewed it, realised their incredible f*** up and reopened it with an apology, but I was more than sold on going with any other bank.

Westpac is definitely hideous, and I'm already loving not being stuck with Westpac's glitchy trading platform, some of the flaws have been there for years and they just don't seem to care.
 
I've left Leftsac a while ago.
Still have the banking and trading app though not used for trading.

Logged into banking the other day as I was bored, and the compulsory cash account for the trading I don't do, is frozen.
Apparently they want me to provide ID.
I was a customer for 35 years.
What an absolute bunch of morons.
 

You could honestly be forgiven for thinking Westpac is deliberately trying to alienate and infuriate people in order to make them close their accounts and move to other banks. It's absolutely amazing. I held a bank account with them for over 40 years and for the last 15 or so of those years they made an absolute fortune out of me through fees etc due to what I was doing, and they still treated me like utter garbage until I had enough and left. It was surreal.
 
I am just amazed you moved to CBA
While not as bad as Westpac,this thread is shocking ,CBA will give you a fair share of crap.
My last blocked transfer less than a month ago was when moving money internally between a saving account and a main transaction account within the app
Same accounts name, same bank obviously, own internal transfer..
I am really drawing down and closing my cba accounts when i can and being overseas is going to be worse.
I currently wait to be back in Australia at the end of the week to reallocate a TD amount as i do not dare do anything with CBA when o/s.
What did you do @Sdajii
 

What bank would you suggest? I have a friend working in a high level role with CBA and she, biased as she may be in her position, wholeheartedly believes it's the best of the big four. I likely would have gone with ANZ if not for her guidance, but from what I could tell there wasn't much between them and the recommendation pushed me off the fence in that direction.
 
rolly1 said:
Macquarie getting lots of raps in the online forums.
Click to expand...
My switch to, from CBA..not wonderful but.
I had to close Citibank as bought by NAB and i like HSBC but it seems they are going to be bought back here as well so would not recommend anyone.
For the time being, my preferred bank...
But biased on Forex accounts and international travels requirements
 
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