Etrade's trailing stops don't work?!
Harumph!
I'm mightily peeved and gonna fire off a phone call to the Etrade boffins. Hope it won't be a futile exercise
Anyway, true, this is a whinge but I'm just curious whther this has happened to other people and if it hasn't,
to remind those of you with Etrade to take a close look at your "Conditional Orders" section!!
...I forgot to post about the emotional aspect of stop losses...
Exactly,
purple, this is THE main reason I signed up with Etrade and moved much of my capital over from Comsec. Because Etrade had a so-called "trailing stop" facility, my reasoning was that I could dispense with the nail-biting and hair-pulling and just lay back as my little buddy, TS, protected me.
But much to my dismay and annoyance, I've just checked and that's not the case! In fact, every single Trailing Stop I've put in place has arbitrary trigger prices that do not correspond to the Price Level I've chosen!
Long winded example, optional reading:
Eg. My BMN stocks that I hold in Comsec recently hit their (manual, of course) Stop Loss price and sold out at $2.76, which was the limit price I'd set (being 30% of the high). I'd set the trigger price at $2.77. So, nothing unusual there. Instructions set and complied with.
After 2 days, I was curious why Etrade hadn't notified me of the sale of my BMN stocks. Same Stop Loss conidtions - I'd set the the trigger price as a "30% Trailing Stop of Yesterday's High" (with no Limit Price set). Lo & behold, I just checked and it's got a nonsensical trigger price of $2.17! Which does not correspond to ANY technical 'high' of any sort! That means Etrade's skipped my (valid) trigger price of $2.76 and is just merrily 'pushing down' the trigger price, which violates the very reason for a trailing stop.
Technical details:
16/4/07: Price reached a high of $3.94
13/6/07: Open-$2.85 High-$2.90 Low-$2.75 Close-$2.81 (unless I'm severely mistaken, the price has not skipped my original trigger price of $2.76)
And so it goes for all the other Trailing Stops...
Sigh, I'm just glad I caught this early and not have catastrophic damage (about $600 so far). Guess I'll stick back to manual setting of my Stop Losses and forget about this truly 'dangerous' set and forget routine. It's like getting faulty brake pads for your car!