Global Trader

shevang said:

STAY AWAY FROM GLOBAL TRADER (DATA8 AUSTRALIA)

We purchased their share trading software programme and training system on 10 October 2007 which came with a 12 month money back guarantee.

We initially requested a refund on 23 July 2008 as the program was not giving the trading results the sales team indicated it would. Our training had been sporadic and after 9 months our training still had not completed and we still did not have a system to start trading. We were not confident with the product or the service (lack of) received and therefore requested to refund, under the 12 month money back guarantee.

After numerous emails and phone calls with the refund team and even the CEO, they still would not process our refund, saying we weren’t eligible as we had not completed our training and left gaps in between contact with our trainer… which was precisely our point as well – our trainer was no where to be found half way through training – we still do not know what happened to him or if he still works for Global Trader (Data8)!

The system still does not show results averaging 10% per month (as per the guarantee).

We still do not have a profitable plan that we can paper trade. We have not been requested to complete the training questionnaire, nor has (one off) our trainers signed off from our training - one of the points indicated by Shamus Bradley as to why we were ineligible for the refund.

We cannot move onto the trading guarantee as the training we have had, has not provided us with a plan we can trust nor results to confirm how “great” the Global Trader software is (as indicated by Shamus Bradley in October 2008).

This time we kept file notes showing all contact with Global Trader.

We again request that Global Trader refund our purchase price of $9,790 immediately.

The promises made by the sales representative Ben Samuel, the 5+ trainers we have had and Shamus Bradley have not been met and we simply ask that the integrity of the company be shown and the money back guarantee advertised be fulfilled, simply and with finality.

We are taking this further!!!

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BANDITOS said:

Hi There! I am experiencing problems with my refund so join me @ we will FIX-IT.

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TweedTrier said:

whats happened?
Was interested in this topic and we get to November 2009 and it just stops.

For info I bought the package about 18 months ago and went through the training. Was happy with everything, had around 2 to 3 sessions a week for around 1/2 hour with guy in Perth and was then graduated onto Alan who lived out at Kouralbyn Valley. He was supposed to be the Head Trainer and I was supposed to be priveliged to get him. He was a bit too quick for me and only seemed interested in getting the lessons over with and cutting me loose.

By then the GFC had hit so I paper traded. Then I was contacted by their office and was offered some more training and advice which I accepted.

I then entered the market live in September last year and had limited success trading CFD's until it started to go a little sour and stopped trading end Octber then and went back to paper trading except for a short re-enter in December Jan.

Still getting daily updates and running a virtual account waiting for things to start working again

Found this Forum after I looked for info on "Wealth Fx" found a forum on them and saw the name Alan Foulkes and realised there is a connection to Global Trader (though I believe he is no longer a trainer there)

Wish I had had done this homework before I bought in but really beleive their product and training was ok , I just picked the wrong time to start. Didn't do any harm to my Super though as I got it out before the crash and started my own self managed fund

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gurusteve said:

I have been caught by these people.

I purchased the package and went through the so called training. They guarantee to give you the knowledge and training to make a substantial income in the market.

Training consisted of about 6 x 5 minute telephone sessions. Every question I asked I was given no explanation for. It was a simple case of "this is how you need to set up the software - dont worry about any of those other
parameters because this is what is working.

Having traded the system on paper for the last month it has lost around $14,000.

There is no way I am prepared to enter the market with cash using this system.

All attempts to get a refund so far have failed.

My recommendation - unless you have lots and lots of cash to just throw away - dont touch these guys.

Click to expand...

shevang said:

STAY AWAY FROM GLOBAL TRADER (DATA8 AUSTRALIA)

We purchased their share trading software programme and training system on 10 October 2007 which came with a 12 month money back guarantee.

We initially requested a refund on 23 July 2008 as the program was not giving the trading results the sales team indicated it would. Our training had been sporadic and after 9 months our training still had not completed and we still did not have a system to start trading. We were not confident with the product or the service (lack of) received and therefore requested to refund, under the 12 month money back guarantee.

After numerous emails and phone calls with the refund team and even the CEO, they still would not process our refund, saying we weren’t eligible as we had not completed our training and left gaps in between contact with our trainer… which was precisely our point as well – our trainer was no where to be found half way through training – we still do not know what happened to him or if he still works for Global Trader (Data8)!

The system still does not show results averaging 10% per month (as per the guarantee).

We still do not have a profitable plan that we can paper trade. We have not been requested to complete the training questionnaire, nor has (one off) our trainers signed off from our training - one of the points indicated by Shamus Bradley as to why we were ineligible for the refund.

We cannot move onto the trading guarantee as the training we have had, has not provided us with a plan we can trust nor results to confirm how “great” the Global Trader software is (as indicated by Shamus Bradley in October 2008).

This time we kept file notes showing all contact with Global Trader.

We again request that Global Trader refund our purchase price of $9,790 immediately.

The promises made by the sales representative Ben Samuel, the 5+ trainers we have had and Shamus Bradley have not been met and we simply ask that the integrity of the company be shown and the money back guarantee advertised be fulfilled, simply and with finality.

We are taking this further!!!

Click to expand...