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I've been using forums for over 20 years, so I have come to understand them well. But despite how many of them there are out there on the web, some people have not had much to do with them and it does take a while to become familiar with their layout and functionaility. It's also worth noting that even different forum software packages can do things differently so there can be a learning curve when using different forums.

So always help others when you can. We are all new at something sometimes and kindness is a commodity that should never be in short supply.