HANG ON !
STOP THE PRESS!
ive worked it out ................
its commsecs way of cutting out on a lil more customer service queries !
easy peezy . ask the most frequently asked questions in the forums and hey presto all US helpful souls answer all the questions for them , therefore saving on staff numbers and leading to less compalining about commsecs SHODDY customer service ways
well there ya have it , another fine discrete message brought to you discretely by commsec