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Any experience with UBank?

Discussion in 'General Chat' started by ghotib, Oct 22, 2010.

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  1. ghotib

    ghotib THIMKER

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    I'm having a nightmare getting a clear and current picture of my accounts with UBank. At the moment there is no evidence from the website of a transfer to a linked account with NAB that I put through yesterday about 3.15pm. I phoned them and was told that it would be processed today and I'd see it this afternoon. They couldn't tell me when the funds would reach the Nab, which I understand except that I made the transfer yesterday because I need cleared funds in the other bank on Monday.

    And I mean NEED. This is for the settlement on our Very Small Farm, the house and 5 acres where I intend to live till the end of my life.

    I knew from previous experience that UBank's website is a disaster and can be very misleading, but I've found their phone service to be very good - no doubt it has to be. This is the first time the poor bunny on the phone line has been unable to sort things out quickly.

    The interest rate is good, but there's no way I'm staying with UBank after this.

    Ghoti (desperately trying to remember that this will all be forgotten in a week)
     
  2. Julia

    Julia In Memoriam

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    Ghoti, no experience with UBank, but I'm so pleased to know that your much wanted property purchase has actually happened. (The money thing will, of course, get sorted out).
    Best wishes for a long and happy existence as a farmer.:)
     
  3. white_crane

    white_crane Jedi Master

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    The interbank transfers take a couple of (business) days. It should be there Monday (maybe Tuesday at the latest).

    On a side note, I've had no problems at all with UBank.
     
  4. qldfrog

    qldfrog Well-Known Member

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    am I the only one or as the UBank site been done more or less all day?
    I am talking the login/managing your account side, not the web brochure/main page
     
  5. Craton

    Craton Mostly passive, contrarian.

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    From the Ubank website today:

     
  6. qldfrog

    qldfrog Well-Known Member

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    yes was able to do what i wanted this morning, not great for an online only bank to be offline a whole day.
     
  7. Craton

    Craton Mostly passive, contrarian.

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    Totally agree it's not cricket mate!

    There lies the big issue with all things online, too many variables can deny one access at anytime.
    Website offline.
    ISP going down.
    Power failure/black out.
    Modem/router frying/failing.
    PC/device failure.
    DSLAM failing.
    Port on DSLAM/switch/router failing.
    Remote location aka no signal.
    Oops, didn't see that cable there whilst digging/cutting/drilling...
    Insects/rodents munching on cabling.
    Sabotage/DDOS attacks and so on.

    Yep, the connected world can be very fragile.
     
  8. SmokeyGhost

    SmokeyGhost Well-Known Member

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    It is a pain for sure but fortunately it is usually only one day so unless it's really urgent (need to transfer funds for a purchase) it's generally more of an inconvenience to me rather than disastrous. Do Ubank do telephone banking? For a fee of course if so.
     
  9. SmokeyGhost

    SmokeyGhost Well-Known Member

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    Such as my eldests' bloody pet rabbit I was taking care of for a month. Chewed through the internet cable.
     
  10. Craton

    Craton Mostly passive, contrarian.

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    Ah-huh, I was going to make some jest about pesky ra'bits and stews but.... :D
     
  11. Smurf1976

    Smurf1976 Well-Known Member

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    Just be thankful it was a communications cable and not a mains power cable.

    Had that happen once. Mouse escaped, chewed on a power cable but I had no idea that had occurred until I found 240 Volts running up my arm whilst investigating. Was a pretty decent shock too.

    As for the mouse - no harm to it at all and had already been captured and put back in the cage.:2twocents
     
  12. SirRumpole

    SirRumpole Well-Known Member

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    Rats have cost me over $500 of car repairs eating through electrical wiring and fuel lines.
     
  13. Craton

    Craton Mostly passive, contrarian.

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    @Smurf, that's a scary one! Wonder how many haven't been so lucky. :eek:

    @Rumpy, yeah, them there rodents are ferocious eaters/ gnawers and a huge PITA. Sheesh.

    So no stews on the menu then eh guys? :roflmao:
     
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