Happy New Year all,
I thought I'd put out a brief warning to anyone considering subscribing to Power etrade from eTrade
I signed up for a single reason; to trade CFDs. Unfortunately Power eTrade is supplied by a third party named "webiris". A consequence of this is eTrade support isn't great in regards to Power etrade. I've also discovered that there isn't a manual for Power eTrade, so I've been unable to research the software without being logged in. It should be noted that there is a help section in the Power eTrade consol, as well as a basic and advanced tutorial but these are no substitute for a "traditional" manual, whether it be in digital or paper format.
To make matter worse. The service is charged on a Calendar month, this means that if you sign up on the 29th of the month, you only receive zero, one or two days of service, depending on the month you've signed up! So as it stands I've been charged for 2 months of eTrade Pro at $79.90 per month having not yet done a single trade!
I thought I'd covered my bases as I tried the trial version which seemed to work fine, but I obviously didn't spend enough time researching it. Unfortunately you can't make trades in the trial version and this is the area I've had problems with using the full version
I just thought I'd give people a heads up in case they are looking to sign up. If you are going to give it a looking I'd advise the following:
1. Sign up on the first day of the month or you'll be getting less for your money.
2. Sample the trial version and be aware that the software is quite different to the standard version of eTrade. Allow a "decent" amount of time to educate yourself on the software.
Hope this helps some of the members in their future trading.
PS. If anyone uses Power eTrade and has somehow printed or created a PDF of the help section I'd be grateful for a copy.