Interactive Brokers Troubleshooting

[chops_a_must]

I'm assuming you are wanting to set the different open and close times for each market.
If so, click - symbol- catogories - groups and then click on a blank space next to an icon and type the market you want to trade EG. "SFE Futures". Then click on " Intraday settings and fill in the relevant day and night session times and click on the day/night session option.

Ok all that and then click on - Symbol - Organize assignments - groups... Drop down the left menu and select "Unassigned".. Select your market group from the right drop down box and then enter the contracts from left to right.

Close that box and all going well, you should have the relevant times for each market when you open a contract.

That's what I had done previously (was working perfectly). That's what I've been repeating, deleting and back filling. I have managed to get one group working with much mongrelling of the times etc. But it now seems it isn't letting me have more than one group set up correctly, which leaves a lot of the futures out of whack.

[Seaking]

Not sure what it could be Chops.. ATM I have APH8, ESH8, YM MAR 08 and ZH8 open and each has the night/day - open/close times as entered.

[chops_a_must]

Not sure what it could be Chops.. ATM I have APH8, ESH8, YM MAR 08 and ZH8 open and each has the night/day - open/close times as entered.

What appears to be the problem, is that even in different groups, and in different markets, a change in the intraday settings of one, is changing the settings of the other. I know it shouldn't be doing that, but it is. So at the moment I can't get gold, oil and the US indexes opening at, or appearing on the chart at different times. And presumably they wont be able to close at different times either. Very very frustrating.

[chops_a_must]

Not sure what it could be Chops.. ATM I have APH8, ESH8, YM MAR 08 and ZH8 open and each has the night/day - open/close times as entered.

I got a message from amibroker support, saying the latest TWS is to blame, and that I shouldn't be using it.

Well... IB, it would have been nice if you hadn't updated me automatically. And steve, perhaps you should tell whoever it is not to release updates until they can be sure it works! Because I've missed out on about $6,000+ by the looks so far tonight. And not happy would be one way of putting it!

[Sir Burr]

I got a message from amibroker support, saying the latest TWS is to blame, and that I shouldn't be using it.

Hi Chops,

Sign up to the Amibroker Yahoo forum and check when you have any problems, there are plenty of users and a post to that group may (being public) get a faster reply than Amibroker Support.

http://finance.groups.yahoo.com/grou...message/118324

Sat Dec 29, 2007 9:31 pm
Re: [amibroker] No back fills on IB 880.5
Hello,

I recommend staying in previous TWS version (878/879) until problems with 880 are investigated.

Best regards,
Tomasz Janeczko
amibroker.com

Well... IB, it would have been nice if you hadn't updated me automatically.

Isn't that optional in TWS? If you don't want TWS to check for updates everytime you login you can disable it, besides you don't have to select "OK" to upgrade. It's not automatic AFAIK.

Cheers SB

[Sir Burr]

And steve, perhaps you should tell whoever it is not to release updates until they can be sure it works!

Chops,

One other thing (maybe Steve can answer this), what resposibility does IB have in testing all the software that hooks up with the TWS? There must be 100's of different software!

I'm taking a wild guess here that they have no responsibility

Cheers SB

[rub92me]

IB Webtrader is really crappy today. Every few seconds it clears the whole portfolio of stock positions and then repopulates, rather than just refreshing the price. Reported to the helpdesk.

[Steve-IB]

“The graph has profit/loss on the y-axis and price of underlying on x-axis. It can also be set up to graph different lines for time decay, but this is optional. It's generally referred to
as a 'Risk Profile' as it shows maximum loss, maximum gain, and everything in between, all depending on the price of the underlying. Is this graph available?
Steve, I'm trading Australia. You seem to imply that there is there less functionality in the software for Australia than for the US. Is this true? Thanks,”

IB: We have just released “IB Risk Navigator”. This is an excellent option and portfolio analyses tool which provides real-time customizable reports of everything you will need plus more, including being able to measure the sensitivity of a whole portfolio with respect to volatility, interest rate or price changes, and try sample “what if” portfolios and VAR calculations. Currently it only supports US products, but we will add the Australian products very shortly.

“Got a message from amibroker support, saying the latest TWS is to blame, and that I shouldn't be using it. Well... IB, it would have been nice if you hadn't updated me automatically. And steve, perhaps you should tell whoever it is not to release updates until they can be sure it works! One other thing (maybe Steve can answer this), what responsibility does IB have in testing all the software that hooks up with the TWS? There must be 100's of different software!”

IB: You are not forced to upgrade the TWS. If you are using the internet version then the upgrade happens automatically – i.e. we keep the internet version up to date. If you are using the desktop download version then you can choose not to upgrade.
We offer a free and open API, thus, there are hundreds of different software providers that connect to IB. We do not test any of them, and in some cases don’t even know they exist. If you have problems connecting from a third party software vendor then you should contact them.

[AMR]

Hi Steve,

I'm considering an account with IB. Will the TWS browser based login work on Firefox in Ubuntu Linux?

[bloggs_oz]

Hi Steve,

I'm considering an account with IB. Will the TWS browser based login work on Firefox in Ubuntu Linux?

I run ubuntu and TWS is working for me. I installed the sun java package, then downloaded the TWS client from http://www.interactivebrokers.com/en...&ib_entity=llc and followed the instructions.

[julius]

has there been any updates on Amibroker compatibility with IB TWS versions? or should we still use 879?

[Sir Burr]

has there been any updates on Amibroker compatibility with IB TWS versions? or should we still use 879?

Latest IB Plugin: 25-Sep-2007 19:16 124k

http://www.amibroker.com/bin/ib169/

[Seaking]

I'm having an issue with trying to get my account back to my base currency which is $aus.

I had a -$1200 USD balance on my account so used USD.AUD IDEAL pair and bought $1200 USD.

This brought my USD balance back to zero but seems to have left me with an open trade which as the AUD goes higher goes further into loss albeit a tiny one, it's now the price of a decent red.

Suggestions anyone?

[Nick Radge]

seaking,
That should go away after a few days.

[Seaking]

seaking,
That should go away after a few days.

Cheers Nick

[julius]

Has anyone managed to use Ami w. TWS data feed on a tick database?

I've tried countless times but it always breaks...

[bingk6]

Hi all,

Just require some assistance with using IB for placing orders that participate in the opening auction, so that I am guaranteed of acquiring stock at the open price.

Say I have a stock XYZ that closed previously at $10. With my previous broker, etrade, I placed a limit order (Etrade only has either Market or Limit orders) of $15 before 10.00 am in the morning and 99 out of a 100 times I get a fill at the open.

With IB, it has both stop and limit type orders and I did know which one to use, so tried both (on a paper trading account). With a limit order @ $15, it warned the order exceeded the %constraint as set up in the default order settings, but I still had the choice of submitting the order if I wanted to, which I did.

Next I tried the stop order @ $15 and this time there was no warning and the order went through OK.

When I checked at 10:20 this morning, way after the opening auction process, I discovered that neither order had triggered. Offcourse over the course of the day, it is possible for either order to trigger if the prices moved sufficiently, but thats not really the point. I want a mechanism whereby I can participate in opening auction to secure the open price, and I understood that this was possible with IB. Any help would be appreciated.

Forgot to mention one other thing, also tried to activate a "Market on open" style order, but it was not an available option on my TWS session, presumably available only on the US markets.

[Nick Radge]

The correct order to use is 'Limit'. You just need to be a little more prudent next time and not use a 50% limit.

A 'stop' order will only be executed after a designated price is traded. If that designated price trades during the opening auction, then you will be filled at the next available offer price.

[bingk6]

The correct order to use is 'Limit'. You just need to be a little more prudent next time and not use a 50% limit.

A 'stop' order will only be executed after a designated price is traded. If that designated price trades during the opening auction, then you will be filled at the next available offer price.

Thanks Nick, I give it another shot tomorrow morning.

What is confusing about this is that a "limit" order, by definition, is placed to secure a superior pricing to the current, which means, for a long position, that it is normally placed at a price lower than the current.

In my case, which is also a long position, I need to place it above the current (sometimes by a reasonable margin) because I need to be reasonably sure that I secure the stock at the open and yet it is still defined as a "limit" order.

[investa]

Hi all,

Personally I don't have any direct experience with Interactive Brokers and I haven't actually seen how the platform works. A couple of my friends opened an account with IB but didn't have a good experience. Since we have an IB representative on this forum, I thought he may be able to explain how things actually work with IB.

One of my friends is a long term commodity trader. He opened an account with IB via Lifestyle Investor Services last year in May. He only placed 3 trades, AUD/USD, Wheat and Corn in the first week of opening the account. Somehow, a few days after his initial 3 trades, he noticed that someone else was using his account to trade other currency pairs. As soon as he found out, he tried to cancel those trades that weren't placed by himself but to no avail. (The IB system wouldn't accept the cancellation)

He then contacted the "broker" Lifestyle Investor Services (his name is Scott Goold) and explained to Scott that he didn't place those trades. He asked Scott to cancel those trades for him but Scott advised him to ignore them. My friend then requested Scott from Lifestyle Investor Services to cancel his account. Scott advised him that he was not able to cancel his account and that my friend would have to ring IB's Sydney number. So my friend rang IB's Sydney number and he was transferred to Hong Kong and the HK customer service rep's supervisor somehow canceled the account for him. But he couldn't take all the money out!!! He had to take the money out in smaller chunks.

Up until today, IB still couldn't resolve the issue for my friend.

Another friend of mine opened an account with IB and she said she just simply couldn't understand how the platform works. She said she was trading options and for some reason for the trades in profit she couldn't see them on the screen. And when closing a position, it doesn't appear on the screen either. As a result, she thought the instruction didn't go through so she tried to "close" the trade again and ended up losing money.

investa