Are My Eyes Deceiving Me...???
I traded AIM today and this post has very little to do with AIM, and moreso about the transaction with the broker (Commsec) that took place.
I had placed a market order using Protrader for 40k of AIM with approx 400k-500k of stock sellers were willing to sell at 0.285c.
Confirming my order reveiled my order was filled at 0.29c which wouldn't be unusual in a fast moving share.
But when I seen this transaction being the only one at .29c and many before and after at .285c I looked further and crossed refenced with with the chart, which is where they didn't line up...????
Bare in mind this is not about the .005c ($200), and more about the interigty of the system we all trade on....and if it were 100k or 200k of stock that this transaction was about, it may then well be about the money ($1000).
Anyway where the first snapshot shows my COS occured at 10.53.20 for .29c, the chart shows no transaction went through at .29c at that time.
The second snapshot shows a COS occured at 10:55:40 (not mine), the chart DOES shows the sale of .29c
Now after going through the ringer over the phone with Simon the Commsec broker, who ducked and weaved to dimiss this, and went as far as saying the chart isn't always accurate and I should go by the course of sales.
This descripencie is not the first time that strange transactions like this have occured, but because they put you through the ringer if you want to formalise any investergation (in paper writing, no emails, no phone complaint), I cant help but thinking this deturs many people from taking this ever further...unless I'm the first.
If he was a car yard salesman, and was selling me a big truck, and said the foot brakes don't always work, and I should only go by the handbrake...I would be alarmed at this, and waking out the door. (only analigycame to mind at short notice )
I'd be interested to hear any explaination on what I missing here, or similar experiences you may have had...as this sort of this surely cant be acceptable when were all dealing with big dollars.....also would love to see any that have been in our favour
Are brokers regulated and investergated for this sort of thing, and has anyone had any success in resolving problem that the broker was not willing to listen to or resolve...
p.s If this is a error, I just want it rectified, and hope it doesn't happen to someone else with biiger money riding on it.
p.p.s I know they're all have thier disclaimers, but surely if an error had lost someone much much more money it would be more of an issue...
I mean this is a professional industry tool, where millions/billions of dollars are being traded...
EDIT: Add snapsot No2.