I'm interested to know if anyone here has voluntarily paid a greater amount for a service than has been charged?
Sounds nutty, I know.
I use a mobile pool service which comes once a month, does full water testing, empties baskets, checks all the machinery is working well, and bills me just $20.00 as a service charge. The chemicals are, of course, in addition, but pricescompare favourably with prices from pool shop, and are all mixed and added without my having to stuff about with it.
Using the pool shop,you have to take water sample in there, hang around while it's being tested, then cart home and administer all the chemicals, large bags of salt etc. Then if an urgent problem occurs, they can't get anyone to you for about ten days, during which time the pool will have gone green.
Monthly service charge from them is around $70 and often the serviceperson who comes is almost useless.
The mobile bloke used to be a pool builder, then had his own pool shop which he tossed in because of the difficulty of getting quality staff. He will come the next day for any repairs and is quick and competent.
$20 seems to me ridiculously little for such a good and reliable service. Usually he's here for about half an hour.
A couple of years ago I had to call a plumber out at 5am on Christmas morning. He came immediately, and did the job quickly, solved everything, and the bill was no more than I'd expect for a non-urgent ordinary weekday.
So I added $35 to the payment. The next time he came he charged an extraordinarily high amount, so I'm wary about switching any disadvantage from the pool bloke to myself.
Comments from anyone?