I thought it appropriate to warn fellow forum users of
a scam I have been sucked into as of June 2011.
A well intentioned gift for xmas 2010 which I decided to use
3 months later turned out to be an opportunity for QUICKFLIX
to take liberties that were never afforded them.
I guess I should have listened to the alarm bells , when whilst
entering voucher details, the website asked for my credit card
details, but only for security reasons apparently.
The voucher period expired in may 2011, and then (not being one
to regularly check my credit card statements) to my surprise, last mont
dec 2011 i notice that my card has been debited monthly for the last
6 months, and not even consistent amounts. Sometimes 20 sometimes 30 dollars.
I let master card know and they are investigating.
I then received an email from quickflix stating
Thank you for contacting Quickflix with regards to being billed after the completion of your free trial.
When new members start their free trial with Quickflix, we advise them to keep a note of when their free trial offer ends. The reason we do this is because our members have the choice to either cancel their free trial within the free trial period, or if they are enjoying using Quickflix, to do nothing and their membership will automatically continue at the monthly subscription price, which will be set by the plan that they commenced their free trial on.
As your account remained active after the 9/06/2011 and you did not inform us of your wish to cancel, you were rolled onto the default monthly plan and have therefore been billed for your monthly subscription fee each month.
If you would prefer not to continue with your membership you will need to call the Member Care Team on 1300 138 644 as cancellation is effective as of a phone call.
Please view our Terms and Conditions http://www.quickflix.com.au/public/h...onditions.aspx for further information.
We hope this information helps.
Please tell me if you can rationalise this having something to with
any fault being mine .