I have had nothing but bad experience with my car dealership (happy to name them if anyone wants), and even on my last ever dealing with them, they have managed to screw me up.
I bought a car from them 3 years ago, and the agreement was that I'd pay $500 per month for 3 years. So every month, they would direct debit my bank account $500. Once I made an additional payment of $40, so with 2 months remaining in the agreement, I asked what my outstanding balance was, and naturally and correctly, they said it was $960.
So in that second last month, they direct debited $500, which would've left a balance of $460. This month was my last month, so I figured they would direct debit $460, but instead they direct debited $500!!!
Don't they check the balance of an account before direct debiting? Or do they just have some mono-automated instruction to their computer system to direct debit $500 every month without caring what the balance is?