My Nanny has been receiving phone calls for about a week from some one who said they are from windows, and that they need credit card number plus online access to her computer to clear out "Error's and viruses".
I told Her to hang up on them, But today the called again and she cracked and gave them her details and allowed them to access her computer online.
Now I don't know what to do, she says they spent about 30 min playing with her computer over the net ( who knows what they have installed ) she still kind of believes it may be all above board, What should I do from here?
I have told her to turn off her computer and disconnect the internet.
Any suggestions on what to do, How can I clear any dodgy software they have loaded?
Has this happend to anyone else?