Thank you for your email in relation to end of day price data.
I understand that certain indices are not loading as part of your Charting software. We are aware that the End of Day Price Data is not including XAO, XJO and other indices. Currently our analysts and developers are investigating this to find the root cause of it not being included. We do consider this is be an urgent issue, I can assure you that once we've identified the cause of this an immediate fix will be implemented.
In the mean time, we can offer the complete end of day pricing information via email as an attachment. If you'd like this kindly provide a date and also the format of the data that you are after and we'll manually generate this for you.
We are here to help. If you have any other questions, or have any feedback regarding our service, please reply to this email, or call us on:
13 15 19 (within Australia: 8am to 8pm, AEST, Mon to Fri)
+61 2 8223 7014 (from outside Australia: 8am to 8pm, AEST, Mon to Fri).