Personally I would rather see less customer service. No offence to all customer service workers but I would rather do my business via machines.
* Using and ATM is great
Not really interested in lining up in a bank queue to hear some bank teller dribble on about up-selling insurance to me.
* Using a swipe card at the fuel pump
Not really interested in talking to some dopey console operator, late in the evening.
* Small Business' annoy me
Sales people in many small business jump all over you, especially in clothes stores. Why can't they just leave me to browse at my own leisure? They make small-talk....blah, blah etc. If they don't leave me alone, I protest by just walking out of the store.
I would love to see more customer service when dining out and more staff at supermarket checkouts and major department stores.
What do others think?