Hey guys, sorry if this is a stupid question!
So I bought some shares in yesterday, let's say 10,000 units, and they all went through fine and I received my Tax Invoice for that amount.
... But I just signed into my CommSec today and the shares are now 20,000 units! It is exactly double, what the hell is going on??
I've doubled checked all my order requests and Tax Invoices and they all show the correct quantities. The transaction details and confirmation also show 10,000 units.
I've never held this company before, and this is the first time purchasing them.
As a little experiment I put in a SELL order for 20,000 units and it went through fine, so I then cancelled the order. When you don't have enough shares for the sell order, it doesn't go through and you get an error message.
So CommSec actually thinks I have 20,000 units, when I really only bought 10,000.
To be honest, I've only been trading for a month so I'm not sure if this is a common error that gets rectified on Monday. I'm not interested in ripping anyone off, what goes around comes around...
Just thought I would post here because CommSec support isn't open on weekends.