G'day all. Just wondering if anyone would be able to help out,
My friend has been staying in a student apartment for the last two years and will be vacating this month to another place. To receive her bond back, she is required to steam clean the whole apartment and provide evidence to the body corporate otherewise the body corporates will choose their own and more expensive steam cleaner and deduct more from the bond.
The issue is that, we have provided a receipt which has details, cost and name but the body corporates are rejecting it. One of them even verbally has said that it looks like its been cleaned (because it has been) but they require a 'full receipt' with ABN etc. I know they are being anal about it, but is this a necessary requirement? It seems to me that they are trying to delay repayment of bond and trying to get their own steam cleaner...