a very non-stock matter I know, but any ideas or opinions welcome
bought a top-of- the range electric cooktop made by Bosch when I re-did my kitchen 4 years ago. ($1600)
now, 4 out of the 5 elements have burnt out, meaning I need to replace it.
I spoke to Bosch Australia about this, as to why this would happen.
They told me they had never heard of such an occurence.
I spoke to the technical manager at length, and the best he could come up with is "voltage spikes" and suggested I check with my energy supplier.
even though I knew this was probably BS, I did, they said my power supply is fine.
I have asked Bosch to supply me with a new unit at a discount, as the warranty is only 2 years, but they are reluctant.
I will be writing to them again shortly...any ideas?
I am most reluctant to replace with another Bosch unless they discount