Better half has long had an interest in forex trading and recently decided to give Fapturbo a go based on their apparently rock solid refund policy and their smooth marketing. The deed was done before I found out what he had bought and directed him to the relevant ASF threads - lol. Anyway, it didn't work - huge draw downs vs wins etc, - thankfully in a demo account.
So, he sent an email 2-3 weeks ago which was before the 60 days were up and sent the required screen shots. Why one needs to send screen shots with a "no questions asked" refund guarantee is beyond me.
Copy of refund request email was sent to Forex Critic (initial Fapturbo purchase was made through that website). That email was returned as his mailbox was full.
And no reply to the refund request email from Fabturbo.
Has anyone else got a refund from them? If so - can you give any ideas how to wake them up?
Any help is much appreciated.