I recently signed up for a CMC account and came across this major problem on their platform.
This afternoon, an open long position magically appeared under my account. It was not something that I've opened but it was definitely there...Having no idea where it came from, I decided to just close the position with a corresponding short. The platform tells me that there are no positions open. I stepped away from my screen, and 30 minutes later, return to find that I have a net short position open!
This is absolutely absurd!!! How technically flawed can this be? Lucky this time the net short position turned out to be profit-making, but how can anyone rely on a platform that delivers random positions to your account?
Has any CMC user got similar experience?