Folks beware of Cityindex.
My father and I both have accounts and both have been sold out of positions at prices where the share didn't even trade that day. We didn't have stop losses on the positions.
When i confronted them they said that there had been a processing error in their London Office.
When I asked them to refund the error they refunded 10% of what it was worth and I then had to call them again to get all my money back.
I'm about to get in touch with another friend who uses City Index. If its happened to him as well I think we'll let ACCC look into .. ..
Most of my dealing with them had been ok but this last one is very unprofessional..