Commsuck is overloaded

[Realist]

What if I wanted to sell everything - could I sue them :banghead:

[Freeballinginawetsuit]

Pro Trader is fine, just the small minnow crabs on the non live version :D

[The Mint Man]

I was just about to start the same thread...
what a joke.... :eek7:

Im not interested in selling like you realist but I cant even check to see how my shares are doing!!!! :banghead:

[Realist]

I sold them alot of load testing tools a few years back.

It is so easy to test and prepare for this. :banghead:

[moses]

e-trade is no better. Can't check a thing.

[Joe Blow]

ASF is up and running smoothly in spite of the fact we have a record number of members online this morning. :D

[JimBob]

Its probably a good thing for me, im not sure if i want to check the prices just now.

[dj_420]

well hey guys if only the whole ASX crashed then at least it would halt the bloodbath while people regain their emotions!

[imajica]

e-trade is working fine for me

not going to sell a thing though - it'll bounce back soon enough

as a long term investor - doesn't really worry me

[The Mint Man]

ASF is up and running smoothly in spite of the fact we have a record number of members online this morning. :D

Good stuff joe....
maybe you should start another site called asfsec.com.au :D probably work better :rolleyes:

EDIT:
well Ive been booted off comsec and when I try to get back (to the home page) in I get a big message saying:
Server too busy

comsec has alot to answer for!

[speves]

NAB the same.....perfect buying conditions and can't get in.....aaaaarrrgggggghhh

AUX selling at 75
IMA 2.22 and climbing....
VMS at 40.......

excuse my french but,,,,%#@**&

[lesm]

Will be an interesting day for all the online brokers.

ProTrader is fully operational, but the Comsec web based site appears to be still experiencing problems.

The main thing is not to panic on days like these.

Could be some interesting buying opportunities, while this lasts.

Cheers,

[Sodapop]

It does reek - but you get what you pay for... You would think they would stress test for this... Well they are the ones paying the price i guess (all those commissions wanting), and it acts as a defacto circuit breaker...

[insider]

If you want to log on to comsec use Mozilla Firefox... and maybe turn off your fire walls... worked for me

[mit]

I put in two sell limit orders and the market has moved up past them and they show the limits orders still not executed although they were in the market. I'm trying to cancel the orders to see what will happens. I can see that Commsec will have a lot of angry customers today.

MIT

[mmmmining]

With Commsec, In the first 20min, I cannot do almost anything, even logout.

With Etrade, In the first 10min, I cannot do almost anything, but afterwards, I can do something.

Anyone can report better Online brokers? Thanks.

[Joe Blow]

Come on guys, lets try and keep all the 'My online broker is all screwed up today' threads together please! :rolleyes:

Thank you! :)

[nioka]

With Commsec, In the first 20min, I cannot do almost anything, even logout.

With Etrade, In the first 10min, I cannot do almost anything, but afterwards, I can do something.

Anyone can report better Online brokers? Thanks.
I've had no problems with Westpac (who have been upgraded from pestpac)

[mit]

Bad luck they came up as executed. Mac CFDs is a bit slow but okay and Commsec CFDs is perfect.

[yada]

If you want to log on to comsec use Mozilla Firefox... and maybe turn off your fire walls... worked for me

Using a particular browswer won't have any affect, also firewalls don't apply to external websites (only used for restricting incoming traffic)

[Techbuy]

seems to be ProTrader version 2 is the biggest problem, I have gone back to ProTrader version 1 and it worked like a charm all morning, slowed a few times but able to trade OK all morning.

[benwex]

Is anyone else having no luck with log in on to Commsec???

Flying blind is not a good thing.

[melbmade]

its running perfectly fine with me...

[alankew]

seems to be back up now but mine has been off alll morning

[brendan87]

Ahhh. It seems they're doing some kind of upgrade tonight. Check out your portfolio's....if theyre anything like mine it shows $0, no closing prices and .... "Position Summary: Margin Call". Least I get a chance to know how it looks/feels before it actually happens ;) fingers crossed they're FIXING their systems ready for tomorrow. Pretty pathetic I reckon, especially since volume wasn't excessively high today (+40% on yesterday). Must have been the number of users online. It was really the signing in that was the issue rather than the trading itself.

[Taurisk]

Hi Brendan 87
My comsec portfolio shows "0" - I was quite shocked when I checked my holdings. But, as you say, they're probably doing an upgrade tonight. Wouldn't have hurt to put a message out - but nothing! I am seriously considering other internet providers, or possibly a connection with a live stockbroker.

Cheers
Taurisk

[brendan87]

Yeah I'm glad I'm not the only one (I was starting to wonder where I keep the little book with all the commsec jargon about the crazy instances when they liquidate your loan). But i suspect they got a wake-up call today and realise they need to stay on top of things more. Other than the lowest customer service of any company i do business with (and failure to carry out basic administration accurately) I haven't had any reliability problems per se...until today. But alas, they did alot of people a favour by locking them out before they panicked and sold off their portfolios this morning and did themselves no favours by stopping the stupid masses from selling their portfolios and lining CBA with more brokerage revenues!

[redandgreen]

What a shambles today! They seriously need to upgrade their service!!!
Today was a catastrophe ......no excuses
Lets hope the unfolding developments on the Etrade front lead to a more efficient and competitive system

[bvbfan]

Even Protrader was borked!

Orders placed at 10.00am were not advised as filled until 1pm
Contracts notes for the day still arriving and some not for 8hrs +

Orders took several mins to get through too

No lessons learnt from Sept 12

[insider]

Using a particular browswer won't have any affect, also firewalls don't apply to external websites (only used for restricting incoming traffic)
Your right... It seems to let people in for limited time... almost as though they kick you out...

Did Pro-Trader have this problem... I;m thinking of getting their services

[brendan87]

Slightly off topic I know - but I'm hoping someone can answer a question I have if you have Commsec ML. Can you draw down cash/cheque from your ML say into your linked bank account???

[AnalysisParalysis]

Slightly off topic I know - but I'm hoping someone can answer a question I have if you have Commsec ML. Can you draw down cash/cheque from your ML say into your linked bank account???

Yes. A phone call to Commsec and they transfer the cash. It's available the next day in your bank account. All that changes is your LVR.

The same for moving money back in. One phone call makes it happen. Very easy and user friendly.

[Smurf1976]

Such is the inherent nature of all things relying on the diversity of demand principle. They fail if everyone tries to use it at once.

Brokers, internet in general, phones, power, transport. They all rely on the notion that not all consumers will have their demand peak at the same time.

I don't have figures except for power. There's roughly 2500 Watts of power generation supporting the grid for each person in the mainland states (a bit more than double that in Tas). All you need to do to massively overload the grid is have everyone turn their oven on during a hot Summer afternoon (or a cold Winter morning in Tas) when business and air-conditioning (heating in Tas) is running flat out and out go the lights (and everything else including the oven).

Same with everything else. Just try having everyone in Sydney ALL drive around the city at the same time. Outright gridlock guaranteed. Or for that matter, just all make a phone call at once and that system also fails.

Solution? Don't count on being able to get through to ANY broker when there is high demand.

A very small broker might cope on the same basis that a small town never has traffic jams - it's easy to have enough capacity when there's basically no demand for it. But other than that, don't rely on getting through at any time during the trading day if there's anything resembling a crash since demand will exceed the ability to cope.

Even stop losses etc could theoretically fail in an outright crash since the ASX itself doesn't have unlimited capacity. Regardless of what they claim, they are relying on the exact same principle as power etc - look at the actual peak demand and plan to be able to cope with some reasonable percentage higher than the peak.

There's no financial incentive for anyone to have more capacity than is actually used on a routine basis, especially not when they either have an effective monopoly (ASX) or make a fortune in the event of an actual shortage (power industry). For that matter, you'd be shocked to learn just how little fuel is kept on hand in bulk storage ever since competition etc came to dominate the petrol retailing business. All it takes is ONE supply problem...

Right or wrong? Give them the (lower) bill and most will say it's right. Give them a decent blackout, broker shutdown and petrol shortage and the same people start screaming about the economy losing $ billions. :2twocents

[The Mint Man]

Anyone else having problems with comsec at the moment?

[rocker]

Just done 2 option trades, with no problems at all.
And all data is fine. (touch wood!!)

[The Mint Man]

hmm strange... I was loged on then it stoped working, just like it does when its overloaded. After that it wouldnt let me in for about 15 min. :confused:
ahh well :)

[macca]

Hi MM,

I find Comsec goes to sleep quite often :(

They say it is ISP, ISP says it is Comsec, I am in the middle :mad:

[The Mint Man]

Rubbish!!!
Everything else was still working.... thats obvious as I posted here!!! :banghead:
Even Netbank was working for me at the time :sly:
sheese :confused: :rolleyes:

[greggy]

Rubbish!!!
Everything else was still working.... thats obvious as I posted here!!! :banghead:
Even Netbank was working for me at the time :sly:
sheese :confused: :rolleyes:
My father is with Commsuck and couldn't get in at all this afternoon. He wanted to sell his MZM when they hit 30c, but couldn't thanks to the stuff up. My father has had enough and is now looking for another broker. I changed to ETrade from Comsec late last year. Despite initial hic cups things have not gone too bad thus far.

[insider]

I'm with commsuck does anyone else have the problem with viewing EXT... It says it's an invalid stock... bullocks

[bvbfan]

It's EXTDA until the deferred settlement finishes

[macca]

EXT

Sydney - Tuesday - March 13: (RWE Australian Business News) -
Extract Resources Ltd (ASX code: EXT) has entered a conditional
agreement with a syndicate of agents led by Haywood Securities Inc and
including Paradigm Capital Inc, both of Toronto, Canada, to place up to
a total of 18.75 million shares at A80c (on a post 1-for-10
consolidation basis) to raise up to $A15 million (before expenses).
For every two new shares issued, a free option, exercisable at
$1 up to 24 months from the date of issue of the shares, will apply.
As previously announced, a general meeting is to be held
tomorrow, at which Extract is seeking approval from its shareholders
inter alia for a 1-for-10 consolidation of its issued share capital.
This capital raising when closed will satisfy one of the major
conditions pursuant to the heads of agreement with Kalahari Minerals Plc
regarding the consolidation of common Namibian uranium interests, as
announced on December 21 2006.
The capital raising is being made principally to substantial
North American and European institutional investors.
The introduction of these investors to Extract's share register
at this time is expected to facilitate interest in the company ahead of
its planned dual-listing on the Toronto Stock Exchange later in 2007 or
early 2008.
Primary use of the funds from the financing (which is scheduled
to close later this month) is to fund extensive drilling and evaluation
programs planned for 2007 on the company's Namibian uranium interests,
and for general corporate purposes.

Try EXTDA

[insider]

Well that was convenient of them...

[Pat]

Does anyone know if commsuck is down?

Cant log in, gives me no errors and just reverts back to the log in page, also the browser can't find the pages when clicking on the links.

:confused:

[Pat]

Does anyone know if commsuck is down?

Cant log in, gives me no errors and just reverts back to the log in page, also the browser can't find the pages when clicking on the links.

:confused:

Yes! It is down, thanks to all those concerned ;)

[dj_420]

should be able to log back in now pat

server problems apparantly

[Pat]

Actually Its still pretty f@#ked ATM!

Positions statements are all over the place.

[dj_420]

Actually Its still pretty f@#ked ATM!

Positions statements are all over the place.

hey pat check your private messages