Westpac online broking crashes!

[3 veiws of a secret]

AAAAAH with two lines just about to be bought ! Westpacs lights go off!!!! MERCY MERCY MERCY! any updates?

[3 veiws of a secret]

Scrub the thread lights back on!!!!

[Profitseeker]

It often does crash. Very fustrating. They still seemed to think the were justified in putting their fees up :mad:

[Happy]

How much is it now?

[3 veiws of a secret]

actually "HAPPY " I was told that Westpac plan to set themselves up for the options market???? lets crystal ball here -rumour says...... December2006/Jan2007..........now ask me if I trade options ,alas not yet, but reading the Greek encyclopedia,has to help!

[DOC]

I'm a westpac user as well,
I find their service and information to be excellent , providing things like the indicative price, company research, and real time pricing , and more.

pricewise its about $24 a trade. not bad.

[Profitseeker]

I do agree Doc but they did raise they price from 20 to 25. For that increase I would have like to have seen some more products offered such options or the ability to trade in overseas markets. From the customer surveys that they have been doing it does look like it is the pipeline though. I felt that the increase in brokeage fees was just a ploy to push you into one of their financial accounts or to use their margin loans.

[Realist]

Use Commsec!!!

Only time I've ever seen it down is on a weekend.

[3 veiws of a secret]

I've been ripped off I pay 29.95 I think to the exact cent per trade .........the only gripe I have :is when you read their friday bulletine reports ,they would say something along these lines ....consider buying in at XXX cents .....week latter they revise their advice as HOLD,or ACCUMALATE (ie a downgrade) or suspend coverage due to price movement,or whatever -I see this nit-picking for sure but overall I never trust myself, let alone Huntleys ,but I have to take the plunge sometimes. I suppose if what they say is buyable(if there is a word ),and I agree with their reports -I go for it AT MY PRICE!............
Finally I just wish they would consider the FT and other o/seas bourses...... OOOOH Hong SENG Kong would be Grand!

[Duckman#72]

I've been ripped off I pay 29.95

Yeah so have I.

I was reading in Money magazine that it was $24 per trade plus GST but I have been getting charged $30 including GST per trade?

DOC are you a premium subcriber to get your $24 + GST.

Overall Westpac are much better than they were 12-18months ago - the dropouts were horrendous and you had to keep logging back in after 10mins of inactivity.

Duckman

[RodC]

$24.95 if you settle via an "integrated account" (Westpac CMA or BT margin loan) $29.95 otherwise, the rates are on the website.

Rod.

[Profitseeker]

I do agree Doc but they did raise they price from 20 to 25. For that increase I would have like to have seen some more products offered such options or the ability to trade in overseas markets. From the customer surveys that they have been doing it does look like it is the pipeline though. I felt that the increase in brokeage fees was just a ploy to push you into one of their financial accounts or to use their margin loans.

What a differnce a few days make. This weekend Westpac have upgraded their site and it is a lot better and has alot of additional information. Feeling happy with their service again.

[utedog]

what annoys me is that they obviously didn't listen for customer input. their website is still as annoyingly to navigate as it has always been. one example. there is no easy way to get from the watch list to a detailed price display. you always have to re-enter the code. and... is it just me.... or is the new westpac site awfully slow compared to the old one? I'm on 1.5M broadband and the information is just trickling in... all other internet sites are fast....

[3 veiws of a secret]

what annoys me is that they obviously didn't listen for customer input. their website is still as annoyingly to navigate as it has always been. one example. there is no easy way to get from the watch list to a detailed price display. you always have to re-enter the code. and... is it just me.... or is the new westpac site awfully slow compared to the old one? I'm on 1.5M broadband and the information is just trickling in... all other internet sites are fast....

MATE HAVE I GOT SCHISSER'S with WESTPAC TODAY............and guess what CRASHED landed again!

[niknah]

Anyone else using westpac broking?

They seemed to have slowed down alot in the past few days, especially during trading hours.

[Rough_Trade]

Hello niknah

I am experiencing the same problems with Westpac as well. It all started after their site upgrade last week. Their broker site up till now has been very good and I ve been impressed with the speed when placing orders in the market. Hopefully this is just teething problems and we should be back to normal soon (I hope).

Cheers Roughie

[DOC]

Yeah so have I.

I was reading in Money magazine that it was $24 per trade plus GST but I have been getting charged $30 including GST per trade?

DOC are you a premium subcriber to get your $24 + GST.

Overall Westpac are much better than they were 12-18months ago - the dropouts were horrendous and you had to keep logging back in after 10mins of inactivity.

Duckman

Sorry to get back to you so late, i've been away for a month.
but, yes i have a premium account if i make 6 trades or more within a 3 month period. However that does not effect the price, its $24.95/ trade regardless of your subscription.

And i also would like to see overseas markets available at westpac as well, that would be great.

cheers,
Doc

[3 veiws of a secret]

Any Westpac dealers/traders experiencing problems ????

[Kauri]

Any Westpac dealers/traders experiencing problems ????

Yep, just came back on...

[nioka]

Any Westpac dealers/traders experiencing problems ????
Apart from today's "on and off" I am consistantly getting announcements posted a lot later than I can get them from the ASX site. This is very inconvenient at times. I try and use the premium research in association with a watch list or a detailed quote when I am expecting a trade sensitive announcement and find I am getting announcements too late. Yesterday there were announcements on this forum many minutes before they were on the Westpac site. Does anyone have the same problem with other brokers?

[Kremmen]

Looks totally dead to me.

[sandik17]

it's very hit and miss with me.
sometimes logs in....sometimes doesn't.....sometimes takes ages to log in, but does so eventually. :banghead:

[nioka]

Westpac seems to have crashed again today. Anyone getting through.

[noobs]

Can anyone get onto the Westpac broking site this morning? I just get a this page cannot be displayed?

[bigdog]

I can not login to Westpac Broking and Banking site - cannot find server

[constable]

I can not login to Westpac Broking and Banking site - cannot find server
banking sites crashed try [url]https://private.broking.westpac.com.au./do/public/wsllogin if this doesnt work your in no mans land!

[bigdog]

banking sites crashed try https://private.broking.com.au/do/public/wsllogin if this doesnt work your in no mans land!

Your suggestion did not work

Westpac advise to be up shortly

I use the Age link to check on SP when Westpac is down - just slight delay on listing transaction
http://markets.theage.com.au/apps/qt/quote.ac?code=§ion=courseofsales&submit=Go%21

[constable]

Your suggestion did not work

Westpac advise to be up shortly

I use the Age link to check on SP when Westpac is down - just slight delay on listing transaction
http://markets.theage.com.au/apps/qt/quote.ac?code=§ion=courseofsales&submit=Go%21
sorry big dog try the (edited )adress now

[bigdog]

Hi Constable

Is Westpac Broking working for you?
https://private.broking.westpac.com.au./do/public/wsllogin

The amended link did not work for me,

Your link display secury alert and should I install "security certificate"

[noobs]

I still can't get on and its really starting to annoy me!!!! Does anyone know of any sites that have live prices - the Age one is delayed by about 30min
Installing the certificate does'nt help either Bigdog

[constable]

Hi Constable

Is Westpac Broking working for you?
https://private.broking.westpac.com.au./do/public/wsllogin

The amended link did not work for me, however should I install "security certificate"
nup. :banghead: That was the adress one of their operators gave to me after being on hold for 10 minutes. So i rang back and after another 10 minutes found out it may depend on your server!? He couldnt offer any other advice other than wait for the online banking site to be repaired no time frame given. :banghead: :mad:

[canaussieuck]

I still can't get on and its really starting to annoy me!!!! Does anyone know of any sites that have live prices - the Age one is delayed by about 30min
Installing the certificate does'nt help either Bigdog

Get 5 minute delayed from Bigcharts

www.bigcharts.com

For aussie stocks, put "au:" in front of the symbols.

Cheers,

[noobs]

Thanks canaussieuck

[constable]

ok try this ...https://private.broking.westpac.com.au/do/public/wslLogin
you needed a capital L for login!!!
im on thank$%%$

[noobs]

Top work Constable - Your a life saver!

[bigdog]

Brilliant Constable - many thanks

[chansw]

It is finally working now.

[bigdog]

Westpac broking is very slow now

[canaussieuck]

Westpac broking is very slow now

Just got an alert that Power Etrade will be going offline for 30 minutes.....what a pack of complete and utter F***whits!

[spitrader1]

Just got an alert that Power Etrade will be going offline for 30 minutes.....what a pack of complete and utter F***whits!
pay peanuts, get complete and utter monkeys

[nizar]

Just got an alert that Power Etrade will be going offline for 30 minutes.....what a pack of complete and utter F***whits!

CHange to Morrisons bro.
Thats what i did.
Same IRESS platform.

$110/month but if you make 10+ trades a month then its free.

ANd the best part. $22/trade brokerage.

No problems today. :D

[canaussieuck]

CHange to Morrisons bro.
Thats what i did.
Same IRESS platform.

$110/month but if you make 10+ trades a month then its free.

ANd the best part. $22/trade brokerage.

No problems today. :D

So where is your trading account? I spent 4k on brokerage last year.

The iress platform is the key.

Love to know more Nizar. The only reason i'm with Etrade is that it was convienient to do from here. I jus transfer capital from Westpac to ANZ for trading.

Cheers,

[Dukey]

Gotta say - withn comsec server overloaded as well - its a nice way to potentially `limit` a correction isn`t it. - All the major online trading houses seem to be down!!!

maybe its not such a bad thing to stop or limit panic selling by those who might be inclined to do so... but of course it also limits the bargain hunting...???
any comments??

[nizar]

So where is your trading account? I spent 4k on brokerage last year.

The iress platform is the key.

Love to know more Nizar. The only reason i'm with Etrade is that it was convienient to do from here. I jus transfer capital from Westpac to ANZ for trading.

Cheers,

I spent a fair stack on brokerage last year as well.
One week i spent $600 (also happened to be my most profitable week).

My trading account is with them.
They have a Trust Account with Westpac.
Just transfer your funds to them and thats what you trade with.

Downside is you get no interest on those funds.

But for me thats not a problem.
Coz the only funds i keep with them are the funds i intend to trade with.

PM me if you want more details.

www.morrisonsecurities.com.au.

A person always picks up the fone and i was very impressed with their service.

[bigdog]

Update on online broking sites

Online share deal meltdownAsher Moses
February 28, 2007 - 2:31PM
http://www.smh.com.au/news/business/online-share-deal-meltdown/2007/02/28/1172338681184.html


Online share brokers had their busiest trading day on record today, as Australians frantically adjusted their portfolios after huge global stock plunges.

Share meltdowns in the US and China caused the Australian stock market to fall more than three per cent at the opening this morning, but there had been a slight recovery by the afternoon.

The trading stampede caused the web servers that power the online brokers to buckle, making them inaccessible and unable to process trading orders.

CommSec, Australia's largest internet broker, was inaccessible for a period, with visitors to the website reporting a "server is too busy" error message.

General manager Matt Comyn confirmed the CommSec slow-down was the result of "a huge spike in traffic this morning", but he denied there were any significant delays in processing orders.

"We did probably an average day's trade in the first 40 minutes," he said, adding that by about 11.30am 45,000 trades had been processed.

CommSec's record is 51,000 trades in a day.

Comyn said that CommSec was "in the process of adding some additional [server] capacity", which he said would prevent any further website slow-downs for the rest of the day.

But irate smh.com.au readers rejected Comyn's reassurances. One said that even at 2pm he still could not access his CommSec account.

"I would think there are grounds for class action by shareholders like myself who have been unable to access the market during such a volatile spell," he said.

Westpac experienced similar turbulence. One smh.com.au reader wrote in to say: "I have had an order unprocessed for nearly an hour, in my Westpac Online account, and their phones are engaged."

A Westpac online broking spokeswoman said: "Due to heavy usage there have been some delays, but the service has been available all morning."

ETrade also experienced service slowdowns; its chief executive, Brett Spork, said the website was taken offline between 1:15pm and 1:30pm for "fine tuning", after load issues earlier in the day.

Unessential features on the ETrade website were also disabled, so as to "not jeopardise the trading engine".

The cause of the intense trading was an overnight global share meltdown. Wall Street experienced its worst downturn since the attacks of September 11, 2001, while Chinese stocks suffered their biggest daily falls in a decade.

Australia's stockmarket followed suit this morning - the All Ordinaries Index plunged by 212 points to 5773, wiping $45 billion from the market value at the 10.15am opening.

The benchmark S&P/ASX200 Index dropped 206.9 points to 5786.9.

[Kieran]

Is anyone else having problems getting to Westpac Broking this weekend?
When I try and login, it takes ages to go through and eventually ends up on this page - https://private.broking.westpac.com.au/default_security_check - and doesn't go any further.

I know the market is closed but after having a good read around here I want to modify some watch lists!

[constable]

Is anyone else having problems getting to Westpac Broking this weekend?
When I try and login, it takes ages to go through and eventually ends up on this page - https://private.broking.westpac.com.au/default_security_check - and doesn't go any further.

I know the market is closed but after having a good read around here I want to modify some watch lists!

Yep ditto cant access site, have been trying since lunchtime?! kieran youll find there is 2 other westpac crash threads (so this one will prob get moved)!

[Kieran]

Big thumbs up to the admins around here, they're obviously on the ball!

On the other hand...

Big thumbs down to Westpac, I cant beleive they could have part of their site down for a good part of the weekend. Take a page out of Bendigo Bank's book Westpac - if you forsee downtime (or even if it's unplanned) - put a notice on the front page!!

[Kauri]

Westpac having trouble with their index's???? materials not healthy by their feed??? :eek7:

[jammin]

Any one else not been able to join in the bounce back in the last 15 mins?

[Nicks]

Well you didnt want to be an ANZ Diversified Margin Loan customer today that uses Etrade.

I lost thousands of dollars on trades I couldnt do. Had to do phone trading, and given their problems was on hold for 10 mins each time - and as you all know, with a market like this, you can see lost of dollars down the drain in this time.

Thanks Etrade, will you reimburse me because your sh1tty product couldnt handle the load?

[bigdog]

Westpac Broking is really struggling right now to open windows!!

[jammin]

Westpac Broking is really struggling right now to open windows!!
Appears to be OK now.
I was impressed with Westpacs performance on the slide down today, then dissappointed with the its inability to do anything after the bounce occurred.
On the bright side, my lack of access may have stopped me doing anything stupid:confused:

[bigdog]

Westpac broking appears to be experiencing problems today!

The connection has timed out

The server at broking.westpac.com.au is taking too long to respond.


If you are having trouble; try this link to connect
https://private.broking.westpac.com.au/do/public/wslLogin

[Lachlan6]

Cheers Bigdog. Dont know what is going on but will probably be fixed later today. :)

[Kremmen]

This is ludicrous. Their main web site is timing out too, and has been for the last hour.

[Resin]

yea even banking is down. Everything is, has been for the whole day so far from what i can tell.

[bigdog]

Broking works with this link and has been running for hours

https://private.broking.westpac.com.au/do/public/wslLogin

[greenfs]

I cannot believe that you guys are all so loyal. Surely by now you should have seen the light and got on board with Commsec. It is simply the best.

[explod]

I cannot believe that you guys are all so loyal. Surely by now you should have seen the light and got on board with Commsec. It is simply the best.

Not so, was with Comsec, tried to establish margin loan system and was unable to decipher and get through the application criteria. I am pretty stupid but do well with my trading. You can stick Comsec.

[Gurgler]

Thanks bigdog

Your link (below) seems to work.
https://private.broking.westpac.com.au/do/public/wslLogin

We just thought it was Chinese internet police getting in the way. OK we are a little paranoid - occasionally! :o

It appears though that whenever Westpac change some of their formats (as they did last weekend), we suffer disruption. A case of "no gain without pain".

You'd think they could test it first!

[Ken]

Has anyone got it work yet?

I managed to duck out of some positions in the morning.

Which I was happy with but I had one stock I wanted to traded in the afternoon.

Bit of a bummer.

Hopefully all good tomorrow.

[bigdog]

Westpac broking is not working AGAIN

Please use this old link which does work

https://private.broking.westpac.com.au/do/public/wslLogin

---------------------------------------------------------------------------------------------------------------------
Website unavailable
Our website is currently unavailable.
To do your banking you can contact Telephone Banking on 132 032.

The following services are still available online by clicking on the links:

Westpac Online or Business Online means you can access your accounts online to do your banking.
https://online.westpac.com.au/esis/Login/SrvPage
https://businessonline.westpac.com.au/esis/Login/SrvPage

Corporate Online means you can access your accounts online to do your banking.

Broking customers can still trade online. The sign in page will look different but the functionality is the same.
https://private.broking.westpac.com.au/do/public/wslLogin

Locate us will help you find your nearest Westpac Branch or ATM.

We aim to restore normal service as soon as possible. We apologise for any inconvenience caused.

[jammin]

Broking works with this link and has been running for hours
https://private.broking.westpac.com.au/do/public/wslLogin
Thanks for providing the link Mr Dog. It is still the only way I can access Westpac this morning.

:D:D I assume the link you have provided allows you access to clients cutomer ID and password as they login to Westpac broking.:D:D
Just joking.
Westpac should be thanking you for the service you provide to their clients.

[bigdog]

Not yet fixed today!!!!

http://www.news.com.au/heraldsun/story/0,21985,22364715-664,00.html

Westpac suffers online setback
Cameron England
September 05, 2007 12:00am

WESTPAC'S homepage crashed yesterday, but the bank assured customers it was an internal issue, rather than an external attack, which caused the problem.

Westpac spokesman David Lording said the banking group's main website was offline from about 8am yesterday.

The company was building a temporary homepage in the meantime, but reassured customers there was no risk to their personal banking information.

"People trying to access services such as online banking or online broking have had difficulty accessing those services," Mr Lording said.

"Most people who use internet banking have the log-on page as their favourite and that was all fine, internet banking was actually working normally. Approximately 70 per cent of customers were able to access internet banking.

"The problem occurred for those customers accessing internet banking through the internet homepage."

Mr Lording said it was an "internal infrastructure issue" and there was no security problem.

The replacement homepage would be up as soon as possible, he said.

[nioka]

Not yet fixed today!!!!

http://www.news.com.au/heraldsun/story/0,21985,22364715-664,00.html

Westpac suffers online setback
Cameron England
September 05, 2007 12:00am

WESTPAC'S homepage crashed yesterday,

"Most people who use internet banking have the log-on page as their favourite and that was all fine, internet banking was actually working normally. Approximately 70 per cent of customers were able to access internet banking.
I have both the online banking and online trading listed as favourites and have no trouble now or since I installed them as favourites some time ago. I can recommend it.

[vishalt]

good work Westcpac

[bigdog]

I would recommend that you bookmark these two Westpac Broking links.

https://www.westpac.com.au/secure/publish.nsf/Content/PBOI+Online+Broking+Sign+In

https://private.broking.westpac.com.au/do/public/wslLogin
-- Westpac advised me last year to use this link when the first link could not be accessed because of problem

[Gurgler]

Done, thanks BD.

I can confirm they both work today from our location.

[explod]

I am having problems with the Westpac Broking link today. My other links are ok.,, anyone else .............................

[bigdog]

My Westpac is also in trouble

When in trouble I use "broking private" which usually saves the day!
-- BUT NOT TODAY
https://private.broking.westpac.com.au/do/public/wslLogin

[Stan 101]

At the moment NAB is broken, too

[3 veiws of a secret]

what a fizzer all day for me now I get this westpac flung in my face ......pages not turning or tuning in.:mad:

[3 veiws of a secret]

Very slow either my computer has had a heavy lunch ,or I'm just about to belt the shimt out it:p:

[GreatPig]

Yeah, NAB is still knackered too. I have to log into my Etrade account to get quotes.

GP

[bigdog]

I have now been running for past 15 minutes (3:10)

When in trouble I use "broking private" which usually saves the day!
https://private.broking.westpac.com....ublic/wslLogin

[3 veiws of a secret]

unreal westpac I have 3 orders ...2 of which i want to amend and Westpac glows red!

[3 veiws of a secret]

frigging Optus .....sorry westpac

[bigdog]

I am unable to login to Westpac Broking today.

Broking Outage

The Westpac Broking online service is temporarily unavailable. We are working to have our service restored as soon as possible. If you wish to place a trade you may call our Trading Room on 13 13 31 Monday to Friday, 7:00am - 7:00pm

[explod]

Not able to access today, states they are having site problems

Anyone else ?

[springhill]

Working for me explod, wasn't initially, but it re-directed to another page which had all the different banking page options, and i clicked on Online Investing. Presto, it worked.

[explod]

Working for me explod, wasn't initially, but it re-directed to another page which had all the different banking page options, and i clicked on Online Investing. Presto, it worked.

Thanks springhill, it is back on now. Had tried various methods for about 30 minutes. :)